Covid 19 Refund Policy

BOOK WITH CONFIDENCE

You are in Safe Hands - Book with flexibility, security and financial protection on our ALLTRACKS ski & snowboard courses.

We want to reassure you that you can book a trip with ALLTRACKS with TOTAL confidence, so that if Covid 19 means we cancel your trip or if travel is restricted from your country (wherever you happen to be based) to Canada, Switzerland or France, you will receive an immediate cash refund or you can choose one of our other programmes.

  • Reduced Deposit: £50 Only until 30 September 2021
  • Delayed Balance Payments: Final Balance only due 8 weeks before travel
  • ATOL & ABTOT Bonded: Complete financial security for every booking.
  • Covid-19 Refund Promise: If things change and we have to cancel your trip and/or travel is restricted from your country to the course destination (Canada Switzerland or France), you will receive a cash refund straight away (no vouchers) or you can choose another course.

Whilst On Your Course in Resort

We obviously hope that your course can run as “normally” as possible and we’re confident that you will have a great time. However, you may well need to accept certain restrictions, social distancing etc in order to care for yourself, you fellow course mates, the instructors and the wider resort community.

The policies will be included on the Alltracks Guest Intranet Site and be updated as appropriate throughout the course.

Please call us anytime on +44 (0)1794 301 777 if you would like to discuss any of the issues here. We hope to ski or snowboard with you soon.

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